Frequently Asked Questions (FAQ)
Aurelius Prime General Trading L.L.C.
1. What does Aurelius Prime General Trading L.L.C. do?
Aurelius Prime General Trading L.L.C. is a Dubai-based general trading company focused on sourcing and supplying dry fruits, spices, and selected commodities for business and commercial requirements.
2. What products do you offer?
Our product catalogue includes a range of dry fruits, nuts, spices, and related commodities.
Our current product range includes products such as:
- Almonds
- Pistachios
- Cashews
- Dried Figs
- Dry Dates
- Saffron
- Green Cardamom
- Black Pepper
- Turmeric
- Kashmiri Whole Chillies
- Mace
- Black / Brown Cardamom
Product availability may vary depending on sourcing and market conditions.
3. Do you sell products directly through the website?
The website primarily operates as a B2B product catalogue and inquiry platform.
We do not currently offer a standard online checkout or payment gateway. Customers can submit an inquiry or request a quotation for the products they are interested in.
4. How can I request a quotation?
You can request a quotation by:
- Visiting the relevant product page.
- Clicking Request a Quote or Send Inquiry.
- Providing your contact and product requirements.
- Submitting the inquiry.
Our team will review your requirements and contact you regarding the next steps.
5. What information should I provide when requesting a quotation?
To help us respond accurately, you can provide:
- Your name
- Company name
- Email address
- Phone / WhatsApp number
- Product required
- Required quantity
- Delivery location
- Any specific product requirements
- Additional message or specifications
6. Do you handle bulk orders?
Yes. Aurelius Prime’s website is designed primarily for B2B and commercial inquiries, including bulk product requirements.
Please contact our team with your product and quantity requirements so we can review your request.
7. Do product prices appear on the website?
Product prices may not be displayed on the website because pricing can depend on factors such as:
- Product
- Quantity
- Origin
- Specifications
- Availability
- Market conditions
- Delivery requirements
Please submit a Request for Quote for current commercial pricing.
8. Can I request a specific product specification?
Yes. If you have specific requirements relating to product quality, origin, grade, packaging, quantity, or other specifications, include those details in your inquiry.
Our team can review the requirement and confirm what is available.
9. Do you provide international supply?
Aurelius Prime operates in the general trading and commodity-supply sector. Customers with regional or international requirements can contact us with their product, quantity, and destination details for discussion.
Specific availability and delivery arrangements are subject to individual commercial requirements.
10. Can I contact Aurelius Prime through WhatsApp?
Yes. You can contact our team through the phone/WhatsApp contact provided on the website:
+971 58 531 1406
11. Where is Aurelius Prime located?
Aurelius Prime General Trading L.L.C. is based in:
Dubai, United Arab Emirates
For the complete office address and location information, please visit our Contact Us page.
12. How quickly will I receive a response to my inquiry?
Our team will review your inquiry and respond as soon as reasonably possible.
Response time may depend on the complexity of the product requirement and the information provided.
13. Does submitting an inquiry place an order?
No.
Submitting an inquiry or Request for Quote does not automatically create an order or purchase agreement.
Our team will first discuss product availability, specifications, quantity, pricing, delivery, payment terms, and other applicable commercial conditions with you.
14. Can I request products that are not currently listed on the website?
You may contact our team with your specific commodity or product requirement.
We can review the request and determine whether the product can be sourced or supplied.
15. How can I contact Aurelius Prime?
You can contact us through:
Phone / WhatsApp: +971 58 531 1406
Email: hirank@aureliusprimedxb.com
Location: Dubai, United Arab Emirates
You can also use the Contact Us or Request a Quote forms available on our website.
